Queries

QUESTIONS AND ANSWERS

I have to add a star value pack in DishTV?

There are 12 channels in Star Hindi Value Pack. To add this simply call to Customer Care on 18002583474 & ask them to add or you can also add from their website

How to switch off automatic payment of Dish TV?

Just call to the DishTV customer care (18002583474) and ask them to deactivate Pay later Service from your Dish Tv Account

When my dish TV disconnected and will I get an extra day?

Yes, You will get 3 days as a Pay Later Service just after the switch off days. Just call to the DishTV customer care (18002583474) and ask them to activate Pay Later Service to your Dish Tv Account, It will cost you to the equivalent of 3 days of your subscription. No extra charges you have to pay for this service.

How to regenerate expired OTP in my dish TV app?

Go to Settings of your phone then Apps option, In Apps Search Dish TV App, and clear data. Now Open Dish Tv enter your Mobile No, you will get a new OTP.

How can I change my DishTV plan without the help of the service provider?

Ans: There are multiple options to change your Dish Tv plan 1st- Download the Dish Tv App. 2nd- Visit the Website 3rd- Visit Your nearest Dish TV Dealer to change your Dish TV pack.

Is their free channel selection on Dish TV?

No, there is no free channels selection (view free) on Dish Tv. You have to recharge at least for NCF pack i.e Rs.153/pm to view channels.

How to separate my Dish Tv Multi Connection?

Visit your nearest Dish TV Dealer with both Dish TV STB No. mention below of your Set-Top Box ask them to raise your request. Also, you can do by calling Dish TV customer care 18002583474.

I'm not using Tata Sky for the last 4 years so can it be possible to restart it?

Yes, It is possible to restart your Tata Sky. For that, you need to check that Is the home channel available to view, If it is ok, then take a loan on your Tata Sky instead of recharge. After everything is ok then recharge your Tata Sky.

How to get all channels in serially in Dish TV?

No, we cannot make all channels serially or sequentially. If You want your all channels in one place you can add your channels in favorite list.

Add on packs on Dish TV charges on daily basis or on monthly basis?

All packs of any DTH Operator are on monthly basis.

How to block a channel in Dish TV HD box for a specific time daily?

You need to use the parental lock feature to block a channel.

I have a Tata Sky connection but not used for the last 3 years what will be done?

First, on it and check that the Home channel is available, it will ensure that your STB is active and signals are also available. Now recharge your Tata Sky with the new Tata Sky Packs. After recharge Refresh your Tata Sky.

How to deactivate games on Airtel digital TV?

Just call the Airtel digital TV customer care 12150 (from Airtel) and deactivate the games services.

I have recharged for channels on the Airtel dish but some channels are still not activated What should I do

Maybe the channels are in Locking Period, Ask the Airtel digital TV customer care 12150 (from Airtel) and remove them.

How I can check my per day charges for my Airtel DTH?

Call 081302-81302 from your register number, you will get your monthly recharge amount by SMS. Just devide the amount by 30, you will get your per day consumption amount.

I have recharged Tata Sky DTH twice on the same day so money is deducted twice from my account what will happen?

Don't worry, this will be used in the next month. Check your Tata Sky balance (088804 88804) you will find the amount is added in the account.

How many days it take usually to upgrade the Tata Sky box??

Normally it takes 4 working hours, but during this COVID 19 situation maybe it takes 1 or 2 days. You can call Tata Sky customer care (18002086633) and confirm the status.

What happens if we add a channel in between a running pack in Tata Sky?

There is no problem if you add any channel in between. if you do so that will increase your monthly recharge and reduce your days.

Is d2h replaced with Tata Sky or any other operator?

Yes, you will replace/exchange your d2h to Tata Sky, Dish TV, or Airtel Digital TV. Just fill the form and find your favorite DTH.

How much time it takes to activate the recharge of d2h Videocon?

If you recharge your videocon d2h, and your services are still not started. Just refresh your d2h account, your services resume instantly.

What is the minimum recharge of Tata play?

The minimum recharge amount for Tata Play is ₹100, you can resume your services by recahrge your Tata Play With ₹100.